November 6 - 7 , 2022
FirstOntario Centre




SHOW: 8:00PM


Show is approximately 2 hours.




Age of Admittance - Children 13 years of age and under MUST be accompanied by a guardian who is 16 years of age or older when attending all events.


Re-Entry - With the exception of designated smoking areas, there is no re-entry permitted at FirstOntario Centre. All exits are final.


Assistance - You can receive assistance by contacting any member of our Event Staff (usher/ticket taker). Please visit Guest Relations desk located by Aisle 37 for any questions or concerns. Or call security our security desk at (905)-546-4002.




For a venue map CLICK HERE 



  • Camping and the use of tents in and around FirstOntario Centre is strictly prohibited. For the safety of all fans, camping is not advised in the areas surrounding the venue.
  • Guests who arrive before the 10 AM lineup time will be asked to leave and return after 10 AM.
  • Please keep in mind: OVG360 and FirstOntario Centre are not responsible for any personal belongings left around the perimeter of the building after doors open. Any chairs, blankets, or items left outside after guests enter will be cleared and not held for pick-up.  
  • To speed up your entry into the venue please log in to your Ticketmaster Account in advance of entering the venue and have your tickets saved to your phone.


  • Line up for GA FLOOR begins NO EARLIER THAN 10 AM on the day of the show.
  • GA Entry is via York Blvd Only.
  • All GA ticket holders will be wrist banded.
  • Wrist banding begins at 10:30AM on the day of show.


  • Line up for VIP FLOOR begins NO EARLIER THAN 10:00 AM on the day of the show.
  • All Soundcheck VIP Purchasers will need to check-in on Jackson Square Plaza Rooftop.
  • VIP check-in opens at 12PM on the day of show.
  • All VIP purchasers will be wrist banded.
  • Wrist banding begins at 10:30AM on the day of show.
  • Sound Check Event begins at 4:30PM


  • The main entrance for reserved tickets is located on Bay Street.
  • The additional entrances for reserved tickets are located on the Jackson Square Plaza, and on York Blvd.
  • An accessible entrance is available on Bay Street through the FirstOntario Insurance Broker’s Box Office at FirstOntario Centre.
  • To speed up your entry into the venue please log into your Ticketmaster Account in advance of entering the venue and have your tickets saved to your phone, and ready to go.
  • Please note, there is no guest Wi-Fi available in the venue or surrounding FirstOntario Centre.



Box Office Hours:

  • Closed Saturday, November 5th
  • Opens Sunday, November 6th at 5pm
  • Opens Monday, November 7th at 10am

If you are picking up tickets at Will Call you must present official government-issued photo ID that matches the ticket order name to claim your tickets.


The box office is not responsible for fraudulent tickets purchased through third party resale sites.


If you have a mobile ticket, it is strongly recommended that you download your ticket to your phone’s wallet prior to coming to the show to avoid data/connection issues.  




Tour merchandise will be set up on the corner of York and Bay and by the FirstOntario Insurance Brokers Box Office at FirstOntario Centre.


Outdoor Merchandise Hours:

  • Saturday, November 5 – Open from 2PM – 6PM
  • Sunday, November 6 – Opens at 12 PM
  • Monday, November 7 – Opens at 12 PM
  • Tour merchandise will also be available for purchase within the venue during the show.
  • Tour merchandise can be purchased using cash, credit* or debit**

*  All major credit cards are accepted.

** Only tap debit is accepted – Debit card max transaction is $100. If your debit card is not tap enabled, we encourage you to bring cash or credit.



  • Absolutely no video cameras or professional cameras with a detachable lens are permitted inside the concert venue. Live streaming on cell phones, cameras, or recording equipment will not be permitted at any time during the concert. 
  • There is a zero-tolerance filming policy in place for this show. Failure to comply will result in immediate removal from the venue.
  • No selfie sticks, IPads, tablets, or go-pros are permitted in the venue.
  • Events and happenings at any one of our Core Entertainment venues are photographed and videotaped for future promotional use by employees of OVG360 to be used in print, television, radio, etc. Events are photographed and videotaped to be used by OVG360 employees in real-time on social media sites,, reports, and other publications. Please note when entering the building you may be photographed or videotaped.



For the ease, comfort, and safety of all fans, please leave any restricted items in your car, or at home. Any fans with these items will be turned away at the door.

  • No backpacks of any kind, shape, or size.
  • Personal bags must be 12” x 8” x 6” or smaller. Any items outside of these dimensions will be refused at the doors. There are no guest storage rooms, lockers, or bag check available in the venue.
  • No personal signs or oversized banners bigger than 5” X 15”.
  • No fan gifts will be accepted for the group.
  • No laser pointers, and light sticks. Official tour merchandise excluded.
  • No outside food and beverage of any kind.
  • Prohibited items:
  • Aerosol Cans
  • Alcoholic Beverages, Illegal Drugs or Other Drug Paraphernalia
  • Animals (Except Certified Service Animals wearing service vest)
  • Artificial Noise Makers (Air Horns, etc.)
  • Beach Balls, Helium Balloons or Other Inflatables
  • Glass, Plastic, or Metal Containers
  • Lasers or Laser Pointers
  • Outside Food and Beverage
  • Parcels, Packages, or Items the Contents of Which Are Not Displayed
  • Professional Cameras or Video and Audio Recording Devices
  • Skateboards, Roller Blades or Roller Shoes
  • Sticks or Clubs (Including Signs or Banners Attached to Sticks, or Selfie Sticks)
  • Weapons, Chains, Spikes, Pocket Knives
  • Prohibited items also include any items that in the judgment of facility management pose a safety hazard or diminish the enjoyment of an event by other guests.
  • No objects may be tossed or thrown inside FirstOntario Centre
  • Shirts and Shoes are required to be worn at all times
  • Clothing which displays profanity may be asked to be removed or covered at Management’s discretion
  • No gang insignias permitted

For a full list of venue restricted items CLICK HERE.


This list, and guidelines are subject to change without notice by OVG360 and FirstOntario Centre Management.