Here are the answers to some FAQ related to booking ice at FirstOntario Centre.

Is there parking available on site?

There is no onsite parking available, but there is a paid parking lot directly across from the entrance into the building off of Bay Street

Where do we enter the building?

Entry into the building, unless otherwise specified, is through the staff/media entrance location beside the FirstOntario Insurance Broker's Box Office on Bay Street.

Do I have to provide my own insurance?

Core Entertainment can supply insurance for you upon request at $.50 cents per person. Users with general commercial liability insurance with a coverage of $1 million can list Global Spectrum, it's partners, and affiliates as additional insured. Have a question about rental insurance? Call 905- 546-4085 or email 

What secures my booking?

The only thing that secures your booking is payment. Want to book ice time call 905- 546-4085 or email

Can I bring my own food or beverage into the building?

Any outside food and beverage must be approved by Core Entertainment in advance of your booking. No outside alcohol is permitted.

How do I pay for my booking?

Credit card is the preferred method of payment, but we accept all forms.

How do I know what dates are available to book an ice rental?

Please email Roxana Teymourian or call 905-546-4085 to get available dates.

What happens if an event is booked on the same date as my ice rental?

Booking events is our primary business at Core Entertainment. If there is a booking that occurs on your ice rental date, we will contact you right away and your ice rental will be rescheduled. Confirmed ice rentals are subject to change based on event and event preparation schedule. 

What are your COVID-19 protocols and policies for ice rentals?

CLICK HERE to read our current Return To Play Guidelines, Enhanced Procedures, and Additional Protocols.